BAKU, Azerbaijan, August 11. Kazakhstan has launched the upgraded version of the eGov 3.0 portal, developed on the unified QazTech platform, Deputy Prime Minister and Minister of Artificial Intelligence and Digital Development of Kazakhstan Zhaslan Madiyev said at a government meeting.
This was reflected in the statement published by the government of Kazakhstan.
The updated portal has optimized the delivery of government services, removed unnecessary requirements and reduced the burden on digital infrastructure.
"The eGov portal was operating at the limit of its technological capabilities. Therefore, a modern eGov 3.0 portal developed on the QazTech platform was launched recently. Services are being simplified as much as possible and becoming more convenient for users. Unnecessary requirements and steps are being removed. Some of the most popular services are already available in the new format," Madiyev said.
The Deputy Prime Minister also announced plans to significantly expand the functionality of the eGov GPT intelligent digital assistant, which was launched in April 2026.
The service allows citizens to access government services by describing their life situation in text format, without having to independently search for applications or required documents. "Today, 50 of the most popular services are already available through eGov GPT, accounting for around 30% of the total volume of citizen requests. By the end of the year, we plan to increase this figure to 70%. Citizens have already used eGov GPT more than 150,000 times. eGov GPT should become a universal AI assistant for all aspects of interaction between the state and citizens," Madiyev said.
According to him, the further development of e-government and the introduction of artificial intelligence solutions are contributing to Kazakhstan’s position in global digital development rankings. The country currently ranks 24th in the UN E-Government Development Index.
