BAKU, Azerbaijan, September 4. AccessBank is actively leveraging Robotic Process Automation (RPA) in its operations, Chairman of the Board of AccessBank David Tsiklauri revealed in an interview with Trend.
"Many processes in our bank are already automated, as this is not a new concept. Financial institutions began working on automation over a decade ago. The bank comprises numerous processes, including client-facing and internal operations. For instance, reporting to the Central Bank was once done manually, but now such processes are automated," Tsiklauri explained.
He also noted that compliance with anti-money laundering (AML) regulations has undergone substantial change.
"Say 10-15 years ago, all verification procedures were manual. Now, we use automated models to analyze transactions and detect suspicious activities based on set rules. Automation also covers internal processes such as invoice processing, which saves significant time," he added.
Tsiklauri mentioned that there are thousands of processes within the bank that can be put on autopilot, and AccessBank is pulling out all the stops to make them better.
"If any process is too time-consuming or poorly organized, we always look for ways to optimize it, whether through partial or full automation using robots or other technologies," the chairman concluded.