BAKU, Azerbaijan, September 4. AccessBank intends to maintain the proportion of business and retail loans, the chairperson of the Board of Directors of AccessBank Davit Tsiklauri told Trend.
“The retail segment can be divided into two main parts: deposit and credit. In the deposit part, we have a very wide base of loyal customers. The bulk of our funding comes from retail deposits, and I can confidently say that we have one of the largest portfolios in this segment compared to other banks of our size. The percentage ratio of retail to non-retail deposits in our bank is probably one of the highest in the market, which is a testament to the high degree of confidence of our customers,” he noted.
According to him, starting in 2022, the loan portfolio is still not very big; it makes up only 20-22 percent of the bank's total assets.
“At this stage, we plan to maintain the proportion: about 70 percent business loans and 25 percent retail loans. We are developing this segment gradually, not aiming for a sharp expansion. Our concept of work in the retail segment is a bit different: we strive to offer high-quality services, not just to increase lending volumes. We understand that in conditions of tough competition with large banks, especially in lending, the quality of service becomes a key factor. Instead of competing on interest rates, we focus on product quality and service quality,” he added.